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Terms & Conditions

Terms & Conditions

Welcome to the website of Social IMAGE, a digital marketing company located in West Bengal, India. These Terms and Conditions (“T&C”) govern your use of our website (https://socialimage.in/) and the services we provide. By accessing or using our website or engaging our services, you agree to abide by these T&C. If you do not agree with any part of these terms, please refrain from using our website and services.

 

Use of Our Website

a. Eligibility: You must be at least 18 years old to use our website and services. By using our website, you confirm that you meet this eligibility requirement.

b. User Account: Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized use of your account.

c. Prohibited Activities: You agree not to engage in any activities that may:

1.Violate any applicable laws or regulations.
2.Infringe upon the rights of others.
3.Disrupt or damage our website’s functionality.

 

Services

a. Description: We offer various digital marketing services, including Social Media Marketing, Video Editing, Web Design, and Google Ads Setup. Specific terms and conditions for each service are outlined in our respective service agreements.

b. Payments: Payment terms and details for each service are specified in our “Payments and Refund Policy.” By using our services, you agree to comply with these payment terms.

 

Intellectual Property

a. Content Ownership: All content and materials provided on our website, including text, graphics, logos, and images, are our property or the property of our licensors and are protected by intellectual property laws.

b. Use of Content: You may use the content on our website for personal, non-commercial purposes only. Any other use, including reproduction, modification, distribution, or public display, is strictly prohibited without our prior written consent.

 

Disclaimer

a. Accuracy: While we make every effort to ensure the accuracy of the information presented on our website, we do not guarantee its completeness, timeliness, or applicability.

b. Third-Party Links: Our website may contain links to third-party websites. We do not endorse or assume responsibility for the content or accuracy of these third-party websites.

 

Limitation of Liability

a. No Liability: We shall not be liable for any direct, indirect, consequential, or any other form of loss or damage arising from the use of our website or services, including but not limited to, financial loss, data loss, or business interruption.

 

Changes to these Terms

We may update these T&C from time to time. We will notify you of any changes by posting the new T&C on this page with a revised effective date.

 

Contact Us

If you have any questions or concerns regarding these T&C or our practices, please contact us at talk@socialimage.in.

Last Updated: 28/09/23

FAQ's

Frequently Asked Questions

Social media marketing can significantly benefit businesses and individuals looking to enhance their online presence, reach a wider audience, and achieve marketing goals. Whether you need it depends on your specific objectives and target audience.

We do not create personal profiles. We only access your business pages to make the desired number of posts. For added security, we recommend creating a separate account and profile that won't affect your existing personal profiles.

We do not make changes or access your personal profile details. We only require access to your business pages for post creation. You can change your password once we are no longer providing services. However, creating a separate account is a safer option.

Yes, you can change your plan at any time to better suit your needs.

We maintain your account as long as you are using our services. Afterward, it is advisable to change your login details for security.

We post on Facebook, Instagram, and Twitter, but we can also post on additional platforms like YouTube, Google Business Profile, etc.

Yes, all our social media marketing plans include monthly reports with post performance metrics and platform-specific statistics.

Yes, we optimize social media profiles in Plan 2 to enhance their visibility and appeal.

Yes, in Plan 2, we offer boosting services to increase post reach. The cost of boosting is additional and depends on your needs.

Yes, we create banners as part of our Plan 2 services.

In Plan 1, we do not provide revisions. However, in Plan 2, you are entitled to one post design revision.

Yes, in Plan 2, we share posts on other relevant groups and pages to increase organic reach.

Our social media plans focus on image posts, but we offer separate video editing plans to create engaging videos.

No, a website is not compulsory. We can use your contact details on posts, although adding a website link can enhance post authenticity and click-through rates.

A website provides a centralized platform for users to explore all your products or services in one place, making it easier for potential customers to find what they need.

For social media marketing and Google Ads setup, full payment is required to initiate the service. However, for video editing and web design services, an initial payment of 40% is required. For web design, we provide a full working demo for your review, and once you confirm and are ready to go live, the remaining 60% is due. For video editing, we share a one-time watch file for your review, with a maximum of 2 allowed changes. After you're satisfied, the remaining 60% is payable, and we'll provide you with the downloadable video file.

The content and style of the promotional video depend on your requirements and budget. The more extensive the budget, the more elaborate the video can be, with options ranging from action-packed effects to subtle, artistic visuals. We tailor the video to meet your specific needs and objectives.

The choice between Google Ads and social media marketing depends on your marketing goals. Social media helps you reach a broader audience and build brand awareness, while Google Ads directly target users actively searching for your products or services.

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